Welcome to Coal Creek Septic. By accessing our website and using our services, you agree to these Terms of Service.

1. Service Agreement 

Coal Creek Septic provides septic system services including installation, repair, maintenance, and pumping. By scheduling our services, you agree to:

• Provide accurate information about your property and septic system
• Grant necessary access to your property
• Pay for services as agreed
• Follow recommended maintenance schedules

2. Scheduling and Cancellations

• We require 24-hour notice for service cancellations
• Emergency services are subject to availability
• Weather conditions may affect scheduled services

3. Payment Terms

• Payment is due upon completion of services
• We accept major credit cards, checks, and cash
• Financing options are available through our partners
• Additional fees may apply for emergency services

4. Warranties and Guarantees

• Our work is backed by our satisfaction guarantee
• Specific warranty terms vary by service type
• Warranty coverage may be void if recommended maintenance is not followed

5. Property Access and Liability

• You must provide safe access to your septic system
• We are not responsible for damage to unmarked utilities
• We maintain appropriate insurance coverage for our services

6. Website Use

• Content is for informational purposes only
• We reserve the right to modify website content
• User accounts may be required for certain features

7. Service Area 

Our services are available within our designated Central Illinois service area.

8. Changes to Terms 

We reserve the right to modify these terms at any time.