Your privacy is important to us. This policy explains how we collect and use your information.

1. Information We Collect

• Contact information (name, address, phone, email)
• Property information related to septic services
• Payment information
• Service history
• Website usage data

2. How We Use Your Information

• Schedule and provide services
• Process payments
• Send service reminders
• Communicate about your septic system
• Improve our services
• Marketing communications (with consent)

3. Information Sharing 

We do not sell your personal information. We may share information with:

• Service partners necessary for your septic service
• Payment processors
• Legal authorities when required

4. Data Security 

We implement reasonable security measures to protect your information.

• Your Rights 

You may:

• Access your personal information
• Request corrections
• Opt out of marketing communications
• Request deletion of your information

5. Cookies and Tracking 

Our website uses cookies for:

• Essential functionality
• Analytics
• User experience improvement

6. Contact Us 

For privacy questions or concerns: 

Email: info@coalcreekseptic.com 

Phone: (309) 396-8191

7. Updates to This Policy 

We may update this policy periodically. Check back for changes.