SMS/Text Messaging Privacy Policy
(Effective Date: November 20, 2025)
By providing your mobile phone number to Coal Creek Septic and opting in to receive text messages, you agree to the terms below:
- Consent to Receive Messages You are voluntarily opting in to receive SMS/text messages from Coal Creek Septic regarding scheduling, service reminders, appointment confirmations, invoices, payment reminders, special offers, and other business-related updates.
- Message Frequency Message frequency varies. You may receive anywhere from 1–8 messages per month depending on your service schedule and promotions.
- No Mobile Information Sharing Coal Creek Septic will never sell, rent, or share your mobile phone number with third parties for marketing or promotional purposes. Your number will only be used for legitimate business communications directly related to your service with us.
- Data Rates May Apply Message & data rates may apply. You are responsible for any charges from your mobile carrier.
- How to Opt Out You can stop receiving text messages at any time by replying STOP, END, CANCEL, QUIT, or UNSUBSCRIBE to any message from us. After doing so, you will receive one final confirmation message and no further texts.
- How to Get Help Reply HELP to any message, or contact us at (your phone number) or info@coalcreekseptic.com for assistance.
- Supported Carriers We support messages to all major U.S. carriers including but not limited to AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, and others. If your carrier is not supported, you may not receive messages.
- Privacy & Security Your personal information, including your mobile number, is protected under our general Privacy Policy (available at www.coalcreekseptic.com/privacy-policy/). We use industry-standard security measures to protect your data.
- Changes to This Policy We may update this SMS Privacy Policy from time to time. Continued receipt of messages after changes are posted constitutes your acceptance of the updated terms.
Questions? Contact Coal Creek Septic at: Phone: 309-396-8191 Email: info@coalcreekseptic.com Website: www.coalcreekseptic.com
By opting in, you confirm you are the account holder or have permission to use the mobile number provided.